TERMS AND CONDITIONS
SUMMARY
- You are ordering from Canada. Purchases from European countries are subject to import taxes and duties that are not included in the price.
- All on sale and discounted items are considered FINAL SALE. No exchanges, refunds or returns will be allowed.
- Items purchased online cannot be returned in store. It can be exchanged or refunded within 30 days of the purchase date. Please write an email to Customer Service (info@accentriks.com) including your order number and reason for exchange or return to get a return authorization number.
- Please allow 72 hours for the preparation of orders placed online in order to calculate the delivery.
- For in-store purchase, we recommend you return your items in the same store.
ONLINE ORDERS
An email confirmation from Accentriks will be sent to the email address provided at the time of purchase within 24 hours after an order is placed. If you do not receive an email confirmation of your purchase, please contact Accentriks at info@accentriks.com. Items are subject to availability and are not guaranteed in stock at the time of purchase. Orders placed during the holidays may accuse a slight delay.
ALL SALE MERCHANDISE IS FINAL SALE. NO EXCHANGES OR RETURNS WILL BE ACCEPTED ON SALE MERCHANDISE. EXCEPTION ON GARMENTS AND OUTERWEAR.
PRICE ADJUSTMENTS OF ONLINE ORDERS
Price adjustments are possible on regular priced merchandise, within 7 days of order, on first price reduction. No price adjustment will be offered on already reduced merchandise or during limited time offers.
IN-STORE PURCHASE POLICIES
EXCHANGE AND RETURN POLICY
Regular priced merchandise may be refunded within fourteen (14) days following the date of purchase, with original sales receipt only, on the same method of payment indicated on the receipt. No exchanges or refund on sale merchandise
Accentriks reserves the right to refuse to take back any item not brought back in pristine condition with original tags.
The customer’s complete information is required for an exchange or a refund. There are no exchanges or refunds without original receipt; we therefore recommend that customers register their information at the time of purchase.
Merchandise purchased online cannot be returned in store.
GIFT CARD
The Accentriks Gift Card is available and redeemable in stores only and is not valid online. The Accentriks e-gift card is not valid in store. It can be loaded with the desired amount and use as often as the holder would like, until the outstanding balance on the card reaches zero. They are not redeemable for cash and are not refundable.
The card can be presented as full or partial payment for any goods in participating Accentriks stores. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given but the balance may be applied to future purchases. It is not redeemable for cash. The card as no expiration date. Accentriks is not responsible for lost, stolen, damaged or unauthorized use of the card.
Items purchased with the card shall be subject to the same exchange and return policy as is applicable to items purchased at such stores using other methods of payment.
PRICE ADJUSTMENTS IN STORE
Price adjustments are possible on regular priced merchandise, within 7 days of purchase, and only with original receipt, on the same method of payment indicated on the receipt. No price adjustment will be offered on already reduced merchandise or during limited time offers.