Our Commitment

Accentriks strives to provide our products and services in a manner that is accessible to all of our customers, and respects the dignity and independence of people with disabilities. We are committed to offering equal opportunity to access our products and services and to providing the benefit of the same services, in the same place and in a similar way to all customers.

Instructions

Each element detailed below is a requirement of the AODA Accessibility Standards for Customer Service, Ontario Regulation 429/07, and must be achieved to meet compliance regulations. For each action required, ensure that the requirement has been met. Where we have not yet completed the requirement, identify the individual(s) responsible for completing the action, and include any pertinent notes that may apply, including time-lines for completion, and progress.

Providing Goods And Services To People With Disabilities

Accentriks is committed to excellence in serving all customers including people with disabilities and we will carry out our functions and responsibilities in the following areas:

Communication

We will communicate with people with disabilities in ways that take into account their disability. We will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

We train our staff on how to interact and communicate with people with various types of disabilities.